Guarantees

Built to last...

30 YEARS

STAINLESS STEEL BOX COLUMNS - ALUMINIUM COLUMNS - ALUMINIUM SECTIONS

Against corrosion and any failure due to faulty materials or manufacturing defects.

20 YEARS

HIGH-PRESSURE LAMINATE* - STAINLESS STEEL COMPONENTS** - SPARE PARTS

Against any failure due to faulty materials or manufacturing defects. On supply of spare parts for products no longer distributed (against payment).

15 YEARS

CLAMPING system

Against any failure due to faulty materials or manufacturing defects on clamping system yoused for premium multisport arena.

10 YEARS

STARBOARD® - GALAVANIZED STEEL

Against any failure due to faulty materials or manufacturing defects.

5 YEARS

SPRINGS

Against breakage of micro-bead blasted stainless-steel springs.

* The guarantee does not cover discolouration of surfaces or any other problem of aesthetic origin on HPL without decor paper (brown core).

** Screws and slides.

Customer needs to present the proof of latent defect. Then, he could request the change (free of charge) of the defected spare parts in the frame of the contractual warranty. In this case, customer needs to inform QUALI-Cité in the best delays. Are excluded from the warranty, the lack or incompatibility of closed environment with our products, unrespect of the requirement from the manufacturer, unrespect of assembly process, shocks, unrespect of plumbs, any defect coming from vandalism, in case of force majeur, or fortuitous case (floading, fire, earthquake, hurricane, etc.)

NB: during the warranty period QUALI-Cité is engaged to deliver free of cost any spare part to the customer address. The change of the defected spare part will have to be send back before and at the expenses of the customer. Warranty does not cover labor charge due to dismantling of the defect spare parts and its change.